The course is designed for anyone who is looking for a more advanced programme of management training for law firms, but it has been designed primarily to build on the compulsory stage 1 programme and provide delegates and their firms with further support in achieving the Outcomes in Chapter 7 of the Code.

In today’s competitive legal market, the firms that prosper will have professionally trained managers who can balance the conflicting demands of finance, operations, clients and staff. Our hands on and pragmatic programme, coupled with a unique format especially designed for busy practitioners, will enable delegates to make an immediate impact on their firm, whilst minimising time away from the office.

Key benefits
- Specially condensed timetable (10am - 4pm) designed for busy practitioners
- Improve your understanding of organisational structure – what works best where?
- Become conversant with Profit & Loss Accounts and Balance Sheets
- Understand how to develop a ‘balanced scorecard’ of objectives
- Know how to overcome resistance to necessary changes
- Explore how to evaluate client care to direct business improvement
- Recognise your team player skills and what makes for a good team
- How to avoid making people redundant and how to manage the process professionally
- Recognise how you manage conflict and strategies to deal with it
- Strategies to develop the talent of your people

Programme includes:

Managing Finance
-Management structures
-Getting agreements to budget
-A case study reviewing financial information
-Achieving a balanced scorecard of objectives
-Driving change successfully

Managing Client Relationships
-Maintaining supplies
-Evaluating Client Care – a case study
-Team player skills – achieving the balance

Managing People
-How to manage redundancy – a guide for employers
-Coaching and mentoring – understanding best practice
-Managing conflict in the firm
-How to develop the talents of your people – a case-study approach

Optional one hour pre-work exercise on conflict and people management.