Why you should attend this seminar
In difficult financial times it is vitally important we maintain a good working
relationship with our clients. As such, building a rapport with our clients is highly
important. This course will both improve and enhance your existing skills. How well do you understand what they expect from you and will you deliver a service to them that meets or exceeds their expectations? This course will help you develop the skills necessary to build a rapport with your clients that will be the foundation of your relationship with them.

Who should attend
• Partners
• Solicitors
• In-house lawyers
• Anyone who wants to develop a client relationship

Key benefits
The delegate will be better able to build a strong relationship with their clients.

Programme includes
• The skills needed to create rapport
• Presenting yourself more effectively
• Becoming a more accomplished listener and communicator
• Understanding the effect you have on others
• Putting more effective communication skills into practice
• Creating a lasting impression