Why you should attend this seminar
This interactive course will enable delegates to hold effective client interviews. It will help them understand how to prepare for an interview and how to structure them. It will also examine the key questioning and listening skills required in interviews as well as looking at how to build rapport with clients in these situations.

Taking accurate and detailed instructions from clients is a pre-requisite for solicitors in a wide variety of matters. This course will help you develop the skills necessary to interview clients effectively. You will also learn how these skills can be applied in other types of interviews, such as witness and recruitment interviews.

Who should attend
• Trainee solicitors
• Solicitors
• In-house lawyers
• Members of ILEX

Key benefits
By the end of the course, delegates will be able to:
• Conduct client interviews effectively and efficiently
• Understand the importance of preparing for an interview
• Know the best questions to ask and how to listen effectively

Programme includes
• The purpose of interviews
• Knowing what is expected of a successful interviewer
• Preparing thoroughly for interviews andconducting them professionally
• How to structure an interview
• Questioning and listening techniques
• Giving advice at interviews
• How to create an excellent impression of yourself and your firm