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Frequently Asked Questions

  • General CPD Information

    Please note that the CPD rules are changing in November 2016. Until then, the below information still applies.

    CPD for Solicitors

    CPD year: 1 November - 31 October

    • Solicitors and registered European lawyers (RELs), working 32 hours or more a week in England & Wales - CPD hours/points required per year: 16 hours.
    • 25% of the 16 hours for solicitors and RELs must consist of participation in accredited training courses.
    • Solicitors and registered European lawyers (RELs), working less than 32 hours a week in England & Wales
    • - CPD hours/points required per year: reduced from 16 hours. The exact requirement will depend on how many hours you work; please contact the Solicitors Regulation Authority to discuss your needs.
    • Kaplan Altior is accredited by the SRA to provide CPD training for solicitors. Please check your specific course for its unique CPD details.
    • Solicitors in their first 3 years PQE are required by the Solicitors Regulation Authority to complete the Management Course Stage 1 training. Please see the MC1 page for course details.

    CPD for Higher Court Advocates

    • CPD year: 1 November - 31 October
    • CPD hours/points required per year: 16.
    • In the first 5 years after obtaining the Higher Rights qualification, these 16 hours must include a minimum of 5 hours of advocacy training.

    CPD for Barristers

    • CPD year: 1 January - 31 December
    • CPD hours required per year: 12 (for barristers who have completed their first three years of practice and completed the new practitioners programme).
    • Most of Kaplan Altior's CPD courses can contribute to a barrister’s CPD training. Please check with Kaplan Altior or The Bar Standards Board to clarify CPD details for your chosen course.
    • www.barstandardsboard.org.uk/continuingprofessionaldevelopment
    • Please check your specific course for its unique CPD details.

    Institute of Paralegals

    • CPD year: runs from the date of the individual member’s joining/renewal.
    • CPD hours/points required per year: 12
    • Kaplan Altior courses are suitable for members of the Institute of Paralegals.

    Institute of Legal Executives

    Full information about the CPD requirements for CILEx members can be found here. In summary, the CILEx website states:

    The 2014 CPD year will run from 1 October 2013 to 30 September 2014.

    The Legal Services Board approved the proposed changes to the CILEx CPD scheme on 25 July 2013. There will be a phased implementation of the new CPD scheme, the hours based element of the old scheme will be retained in the 2014 CPD year across all grades and will be as follows:

    1. Fellows, Associate Prosecutors and Legal Accounts Executives will need to undertake a minimum of 16 CPD hours;
    2. Graduates and Legal Accounts Members a minimum of 12 CPD hours; and
    3. Associates a minimum of 8 CPD hours.

    An Additional professionalism element has been introduced to the requirements for the 2014 CPD year. Members in all the aforementioned grades of membership will be required to undertake the professionalism element alongside their hours based requirements. The professionalism element will not be measured in hours but rather in terms of outcomes.

  • CPD hours

    How many CPD hours is my course?

    Kaplan Altior courses are accredited by the Solicitors Regulation Authority, the Bar Standards Board and ILEX. 

    Management Course Stage 1 is 7 hours solicitors' CPD training. 

    Management Course Stage 2 comprises 12 hours solicitors' CPD training.

    Higher Rights of Audience Stage 1 is 24 CPD hours.
    Higher Rights of Audience Stage 2 is 18 CPD hours.

    Complaints Handling in Chambers is 6 Barristers' CPD hours. 

    All our half and one day training courses are between 3 - 6 solicitors' and barristers' CPD hours - please see your chosen course page for further details.

  • Payment Methods

    Can I pay by cheque for my training?

    Yes. Cheques should be made payable to:

    'Kaplan Altior' and sent to:
    2nd Floor, Elgin House,
    St Mary Street, Cardiff, CF10 1DX

    Please enclose a copy of your booking form.

    Can I pay by Credit/Debit card?

    Yes. Please call our customer services team who will be happy to take your credit/debit card payment over the phone.

    Can I pay by BACS for my training?

    Yes. If you would like to pay for training by direct bank transfer, please request the BACS details from our customer services team.

  • Course fees and discounts

    I did my Professional Skills Course with you - can I get any discounts?

    Yes. As you are already a Kaplan Altior PSC delegate, we will be able to offer you a special loyalty discount on the price of your Management Course Stage 1.

  • Venues & Locations

    Where will my course be held?

    Kaplan Altior runs courses in towns and cities across England and Wales. We try to use as many city centre locations as possible, close to rail and road links.

  • Booking details

    How do I make a booking?

    You can send a booking enquiry from the website on the Contact Us page, call us on 029 2045 1000, or return a brochure booking form to Kaplan Altior, 2nd Floor, Elgin House, St Mary Street, Cardiff, CF10 1DX.

    Can I make a provisional booking?

    We do not accept provisional bookings. 

    Do I have to book before I attend a course?

    Yes. We need to have final number of delegates in advance of a course to ensure the right number of course packs and the correct details for venue hire and catering.

  • Transfers & Cancellations

    Can I transfer onto a different course/ course date?

    You can transfer from one course to another, however, we reserve the right to charge an administrative fee of £50.00 plus VAT if you wish to re-arrange your course within 14 days before the course date. 

    How do I cancel a course booking?

    Once we have accepted your booking, you are not entitled to cancel it and you are liable for the full course fee. However, delegates may be substituted free of charge, provided that you notify us in writing before the start of the course.

  • FBS Results

    When do I receive my results?

    You can expect to receive your results from the Financial and Business Skills examination (FBS module of the Professional Skills Course) within 28 days of sitting the examination.

    Unfortunately, members of the Kaplan Altior team are unable to give you this information over the phone.

    Results will be emailed to the address provided to us at the time of booking.